Maternitydays.com has a very generous refund policy
WARRANTY
Faulty Product
The standard warranty period is 5 days for a faulty product.
We will provide a replacement or a store credit in such a scenario. You need to notify us in a timely manner at refund@maternitydays.com or info@maternitydays.com
We will happily provide a replacement item or a refund if the item you have received is faulty and you notify us within the above timeframe.
Replacements are not given for damaged packaging; we can only replace goods that are faulty on arrival.
Please notify us as soon as possible if you believe there is an issue, so we can resolve it for you!
Incorrect Items
If you have received an incorrect item, please contact “order@maternitydays.com” within 48 hours of the receipt of the product.
We will dispatch the new item at no additional cost
Additional shipping cost will be credited as store credit to make up for a loss of a “reverse” shipping.
It is mandatory for a customer to provide us a picture of an incorrect item so we can process it from our end. It is also necessary to pack and ship the item back to us. Upon receipt of the “incorrect item”, we will send you a new item.
In the worst-case scenario, maternity days will provide a full refund
Exclusions
For the following conditions, we do not accept return/ refund request
We cannot accept returns for
Customized items specially made for you
Bulk orders that we have specially ordered in from our suppliers at your request.
Items that have been damaged by makeup when trying on – please remove your makeup first!
Items that have been altered in any way.
Items that are worn or dirty or torn
We do not accept returns for the following items unless faulty
Underwear
Hosiery
The following items cannot be returned unless in sealed, unopened packaging and it has not been tried:
Pregnancy Pillow
Pregnancy Supporter
Maternity Corset
Change of Order Details
All the orders and refund related queries should be emailed to the following email addresses
Order: orders@maternitydays.com
Refund: refund@maternitydays.com
Orders related queries
Order update
Change of order
Change of shipping address
Incorrect item
Refund related queries
Refund process
Refund time
Order Cancellation Charges
20% of Product Price + Shipping cost will be deducted from the refund if your order was delivered to the given address.
15% of Product price + shipping cost will be deducted from the refund if your product was shipped but not yet delivered.
10% of the product price will be deducted from the refund if your order was in the process not yet Shipped.
A refund will be issued within a week once you get the refund confirmation email.
Note:
In case of any issue that arises during the refund period, it might take 2 weeks to process the refund.
In the case of Fast shipping, you’ll be charged $14.99.
In the case of FREE shipping, you’ll be charged $9.99.
